Terms of Service - Bloom Digital Design
At Bloom Digital Design, we value transparency, trust, and clear communication. Please review our policies below to better understand how we work and what you can expect when purchasing from us.
Digital Downloads
All digital downloads are delivered electronically—no physical items will be shipped.
Once your payment is confirmed, you’ll receive a link to download your files.
Because digital files cannot be “returned,” all digital download purchases are non-refundable.
Files are for personal use only unless otherwise stated. They may not be resold, redistributed, or used for commercial purposes without prior written consent.
Custom Design Services
A signed agreement and deposit may be required before custom work begins.
Turnaround times vary depending on the project scope; we’ll provide an estimated timeline during consultation.
Two rounds of revisions are included with most projects; additional revisions may incur extra charges.
Final files will be delivered once the remaining balance is paid in full.
Payments
Payments are securely processed through [insert payment processor, e.g., PayPal, Stripe, or your platform’s checkout].
All prices are listed in [CAD/USD—your choice].
Taxes may apply based on your location.
Refunds & Cancellations
Digital downloads: Non-refundable.
Custom services: Refunds are not offered once work has begun. If you need to cancel before project work starts, deposits may be refunded at our discretion.
Intellectual Property
All designs, artwork, and written content created by Bloom Digital Design remain our intellectual property unless otherwise agreed upon in writing.
Clients receive usage rights for agreed-upon purposes, but not ownership of original design files unless specifically included in the contract.
Contact Us
If you have any questions about these policies, please reach out through our [Contact Page link] or email us at connect@bloomdesignworks.com
Privacy Policy
At Bloom Digital Design, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
Information We Collect
When you make a purchase, we collect basic details such as your name, email address, billing information, and order details.
If you contact us directly (e.g., via email or our website form), we may collect your name, email address, and any other information you choose to share.
We may collect non-personal data (like website usage statistics) to improve our services.
How We Use Your Information
To process and deliver your orders.
To respond to inquiries and provide customer support.
To send updates about your orders, new products, or promotions (you can unsubscribe at any time).
To improve our website, services, and customer experience.
How We Protect Your Information
We use secure third-party payment processors (such as Stripe or PayPal) and do not store payment details on our servers.
We take reasonable technical and organizational measures to keep your data safe.
Sharing of Information
We do not sell or rent your personal information.
We only share data when necessary to process payments, deliver products, or comply with legal requirements.
Your Rights
You may request to access, update, or delete your personal data at any time.
To do so, please contact us at connect@bloomdesignworks.com.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Have a question or a project in mind? We’d love to hear from you! Reach out via email, follow us on social media, or send a message through our contact form — let’s bring your creative ideas to life.
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